Customer Terms
Last updated: 6 October 2026
Archived document version. Later updates do not change this text.
For account, service or privacy enquiries and complaints, contact us. Document archive.
Service provider and contact
BizAppMaker is operated by SOHYUN PARK, ABN 45 229 308 688. Contact address: 6 Manning St, South Brisbane, Australia. References to we, us or our in this document mean SOHYUN PARK operating BizAppMaker.
For service, account and privacy enquiries, access or deletion requests, or complaints, email [email protected] or use the contact form at bizappmaker.com/contact. Please identify the business or account involved and describe your request. Do not send passwords or full payment-card details.
Using a business's app or website
These terms cover your use of a business's customer app or website powered by BizAppMaker, including customer accounts, bookings, ordering, reviews and rewards. BizAppMaker provides the software. The business identified in the app provides the goods or services you book or order and is responsible for fulfilling them.
The separate BizAppMaker Service Terms apply to subscribing businesses and are not the contract for your purchase from a shop. Contact the shop for questions about its services, food, prices, availability or an existing order.
Your account and information
Use accurate contact details, keep your sign-in secure and only use accounts you are authorised to access. Customer accounts belong to the individual shop's service; a login at one shop does not grant access to another shop's records.
The Privacy Notice explains how the platform and business handle your information. Only provide information needed for your booking or order. General agreement to these terms is not consent to collect health information. Discuss any necessary sensitive information directly with the business and its privacy contact.
Bookings, orders and payment
Review the selected items or services, total price, payment method, timing and any cancellation or refund conditions displayed before confirming. Booking-specific conditions shown at confirmation form part of your arrangement with the business; changes requiring acceptance are shown before you proceed.
Payment may be taken online or at the business as shown. The payment provider securely processes online card details. Contact the business about cancellations, refunds or problems with the goods or services. Nothing in these terms excludes refunds or other remedies required by applicable law.
Food allergy requests and treatment notes are not a guarantee that a business can safely meet your needs. Contact the business directly to confirm important requirements before proceeding.
Reviews, photos and conduct
Post only material you have the right to share. Reviews and their attached photos may be public, and your profile photo may appear beside your review. Do not post confidential information, impersonate others, harass people or interfere with the service.
You retain your rights to content you upload and permit us and the business to store and display it as needed for the feature you use. Content may be removed or access restricted to address misuse, legal requirements or security risks.
Notifications and rewards
Booking and order status notifications support the service you request. Offers and promotions by push notification are optional and can be turned off in your profile without turning off your separate service-notification preference. Your device must also permit notifications for delivery.
Any reward or offer is subject to its displayed eligibility, validity and redemption conditions. Delivery of a notification is not guaranteed; check your booking or order status in the app or contact the shop when necessary.
Help, deletion and your rights
Use the app's account-deletion controls or BizAppMaker's account-deletion page to request removal of your account. Some transaction records may need to be retained as explained in the Privacy Notice. Contact the business about its records or the BizAppMaker contact form for platform or privacy assistance.
We take reasonable steps to operate the platform reliably, but interruptions may occur. We will bring material changes to these terms to your attention and retain previous versions. These terms do not exclude mandatory rights under the consumer and privacy laws that apply to you.